GLAM HEEL

Returns Policy

PROCESSING TIME All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been given to the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 3 business days (excluding Saturdays, Sundays, and Holidays) to process. We do not ship on Saturdays, Sundays, or Holidays. Any orders placed on these days will be dispatched the following business day. After your payment is authorized and verified, standard orders can still take 3 business days to process. This is just an estimate and doesn't include weekends or holidays. We are not responsible for any delays caused by USPS or other shipping couriers..

NEXT DAY SHIPPING All next day shipping orders are processed Monday-Thursday (excluding holidays). Orders MUST be placed by 12PM PST to be processed the same day. All orders placed after the 12PM PST cut off time will be processed the next business day. Please contact us via email at customercare@closetaddictla.com prior to placing next day shipping orders to ensure order is processed in a timely manner. .

LOST OR STOLEN PACKAGES Closet Addict is NOT RESPONSIBLE for lost or stolen packages. After a tracking number has been issued, the customer assumes all responsibility. For any issues concerning lost or stolen packages, contact the shipping courier to initiate a claim. .